Business Connected — IT & CommunicationsBook an assessment
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Service catalogue

Everything we run, and who it’s for.

Eleven services across three jobs: keeping your technology running, keeping it safe, and getting a return out of it. Most clients start with one and add the rest as trust builds.

Also part of the practice

The three that don’t have their own page yet.

Fully-supported services — they just get explained in a conversation rather than a brochure.

CLD — Cloud & infrastructure

Servers, storage and networks, wherever they make sense

Not everything belongs in the cloud, and not everything belongs in your comms room. We size it honestly: Azure where elasticity earns its keep, on-premises where a gigabit of local file access beats a monthly bill, and hybrid identity so people never notice the difference. Includes server refreshes, Wi-Fi and switching, site-to-site links, and the migrations that move you between them without a weekend outage.

COM — Business communications

Phones, internet and numbers — on one bill

Hosted VoIP with proper call flows, hunt groups and after-hours handling. NBN Enterprise Ethernet, business fibre and 4G/5G failover where the site cannot afford to drop. 1300 and 1800 numbers, ported without losing a call. Teams Phone where you would rather have one app than two. It is in our name for a reason.

AIA — AI & automation

Find the repetitive work. Automate it. Count what it gave back.

Before anyone mentions a model: where does your team retype the same information into a second system? That is the automation. Power Automate flows between the systems you already pay for, document handling that stops living in someone’s inbox, and quoting or reporting that assembles itself. We measure the hours back at ninety days, and if there aren’t any, we say so.

CIO — IT strategy & vCIO

A roadmap, a budget, and one quarterly conversation

A three-year asset and licence plan so hardware replacement stops being a surprise. A risk register your board can read. A quarterly business review that covers what broke, what it cost, what changed, and what we recommend next — in ninety minutes, with numbers. This is the difference between a supplier and a partner, and it is included for managed clients.

Not sure which of these you need?

That is what the assessment is for. We look at what you have, what it costs you, and what is missing — then recommend the smallest thing that fixes the biggest problem.

No obligation. We will tell you if you do not need us.